To set up and use EmbracePlus, your device must have Bluetooth® 5.0 or higher. Although EmbracePlus works with the majority of devices, for optimal use we suggest using one from the list below.
Last updated in March 2024
To correctly run and support EmbracePlus your iOS device must have:
iOS 13.7, 14.8.1, 15.8, 16.7.2, 17.1
Bluetooth® 5.0
The device models below have been tested and certified to work with EmbracePlus:
To correctly run the Care app and support EmbracePlus your Android device must have:
Android versions 11, 12, 12.1, 13 or 14 as released by Google
Bluetooth® 5.0 with 2M PHY, which ensures higher data throughput. Although some devices might have Bluetooth® 5.0 in their specs, some devices run non-compliant Bluetooth® 5.0 modules which might disrupt the data transfer flow, constantly losing data. To know which Bluetooth® protocol an Android mobile phone supports, please use the Nordic App®
The device models below have been tested and certified to work with EmbracePlus:
* This phone model might not be compatible with the default EmbracePlus settings, if you plan on using this phone reach out to our team for more information support@empatica.com
The blacklisted device models below have been tested and do not support EmbracePlus:
For a smooth and continuous data collection, we recommend connecting EmbracePlus to the smartphone without any other Bluetooth® pairings. With some smartphones (particularly Android models), connecting additional Bluetooth® devices might cause issues in the data flow from EmbracePlus to the paired smartphone. This includes wireless earbuds, Bluetooth® speakers, etc.
Compatibility may vary depending on OS, device model, and EmbracePlus settings.
Please note that the listed device models have been certified and tested by our team. If you have a phone model that is not listed, it may still be compatible with EmbracePlus and EpiMonitor. You can use the free Nordic App® to check if your Android phone is compatible with EpiMonitor. Read our support article for detailed instructions on how to install and use the app.
Please contact our team with the specifics of your study to confirm whether your smartphone is compatible. If you are planning on using a different phone model from the ones listed please talk to our team, as your device may still be compatible research-support@empatica.com
Start a connectivity self-test with the Nordic App® or contact us via email at support@empatica.com
